How BarkBell Pro renews and how to cancel it, plus the rules for bones and other in-app items.
BarkBell Pro subscription
BarkBell Pro is an auto-renewing subscription: CA$7.99 a month or CA$59.99 a year.
A free trial of 7 days is offered once to new subscribers. If you do not cancel at least 24 hours before it ends, it becomes a paid subscription; any unused part of the trial ends when you buy a subscription.
Payment is charged to your Apple ID or Google Play account when you confirm. Your subscription renews automatically at the same price for the same period unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
Cancel or manage it any time in your phone's settings: on iPhone, Settings > [your name] > Subscriptions; on Android, Google Play > Profile > Payments & subscriptions > Subscriptions. Deleting the app does not cancel a subscription.
Prices may vary by country and are shown in your currency at checkout; the price in the store's payment sheet is the price you pay.
Pro unlocks the extras listed on the Pro screen (such as double bones, Pro challenges, extra medal space, a streak shield, legendary items while you are subscribed, every app colour and a Pro badge). The core of the app, logging workouts and seeing your progress, stays free. If Pro ends, the extras switch off; your workouts stay.
Restore purchases
New phone or reinstalled the app? Tap Restore purchases on the Pro screen while signed in to the same Apple ID or Google account you bought with.
Bones and other virtual items
Bone packs are one-time purchases (consumables). Bones are a virtual currency for cosmetic items in the app, like Milo's outfits, room decor, app colours and mystery boxes. Mystery boxes show their odds before you open them, and never give an item you already own.
Bones and items have no cash value, cannot be exchanged for real money or anything outside the app, and cannot be sold or transferred to another person.
They are a licence to use the item in the app, not property you own.
They are saved only on your phone. They are lost if you delete your data, uninstall the app or lose your phone, unless the store lets you restore them (bone packs, as consumables, normally cannot be restored).
Prices, items and what bones can buy may change.
Refunds
Purchases are processed by Apple or Google, so refunds are handled by them under their policies: on iPhone use reportaproblem.apple.com; on Android use Google Play's refund request. Except where the law or the store's rules require otherwise, purchases are not refundable by us. Your rights under consumer protection laws are not affected.
Help
Questions about a purchase: [email protected]. Effective November 2, 2026.
BarkBell